lb444's Privacy Policy
lb444 gives the protection of your personal information the highest priority — learn what data we collect, how we use it, and how we keep it secure.
This Privacy Policy ("Policy") applies to users ("you" or "user") of the lb444 platform's ("we", "our", or "lb444") website and services. This Policy describes what types of personal information we collect, how we use it, under what circumstances we share it with third parties, and how you can maintain control over your information.
By using lb444's services, you agree to this Privacy Policy. If you disagree with anything, please contact our support team before using our services.
1 Types of Information Collected
1.1 Identity Information
During account registration and identity verification, lb444 may collect the following identity information:
- Full name (Bengali and/or English)
- Date of birth (for age verification — only those aged 21 or above may register)
- Mobile number (Bangladeshi)
- National ID card or equivalent identity document details (where applicable)
- Username and encrypted password
1.2 Financial Information
To process deposits and withdrawals, we record certain payment-related information. Transactions on lb444 are completed via bKash, Nagad, Rocket, and Upay — so we only collect information associated with these mobile financial services:
- Mobile wallet number (bKash, Nagad, Rocket, or Upay)
- Transaction amount and date
- Transaction ID / reference number
- Deposit and withdrawal history
We do not store any card numbers, bank account details, or similar sensitive financial credentials.
1.3 Technical & Device Information
To ensure the security and functionality of the platform, we automatically collect certain technical information:
- IP address and connection logs
- Browser type and version
- Device type (mobile, tablet, desktop) and operating system
- Page visit time and duration
- Referral source (how you arrived at the site)
1.4 Gaming & Account Activity
To support fair play and responsible gaming, we record your account activity, including game history, bet amounts, win/loss records, and your overall activity on the platform.
2 How Information Is Collected
lb444 collects user information in several ways. Each method is described in detail below:
2.1 Information Provided Directly
When you create an account, update your profile, make a deposit or withdrawal, or contact our support team — you provide information to us directly. This information is collected with your informed consent.
2.2 Automatically Collected Information
Technical information is collected automatically through our server logs, cookies, and similar technologies — such as IP addresses, browser information, and page usage patterns.
2.3 From Payment Processors
When a transaction is completed through bKash, Nagad, Rocket, or Upay, the relevant payment service provider shares transaction confirmation and reference information with us — this is necessary to operate the related service.
3 Purpose of Using Information
lb444 uses collected information only for the following legitimate purposes:
- Identity Verification & Age Confirmation: To verify the identity of registered users and confirm they are at least 21 years of age.
- Service Operations: To manage accounts, process deposits and withdrawals, and run the gaming experience.
- Security & Fraud Prevention: To detect and prevent unauthorized access, money laundering, and other fraudulent activity.
- Customer Support: To resolve your issues and handle support requests effectively.
- Service Improvement: To improve the functionality, usability, and overall user experience of our platform.
- Responsible Gaming: To monitor your gaming activity, identify problematic behavior early, and provide necessary support.
- Communications: To send important account-related notifications, security alerts, and service updates.
- Legal Compliance: To fulfill obligations to retain and disclose information in accordance with applicable laws and regulations.
We do not sell your information to third parties or use it for any purpose beyond those stated above.
4 Data Storage & Security
4.1 Technical Security Measures
lb444 uses industry-standard security technology to protect your personal information. Our security measures include:
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- Password hashing — your password is never stored in plain text
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Data stored in secure data centers
4.2 Data Retention Period
We retain your information for as long as it is needed to provide services and meet legal obligations. Even after an account is closed, some information may be retained for a specified period due to legal and regulatory requirements.
4.3 Staff Access Controls
Our staff can only access the information necessary to carry out their specific responsibilities. All staff operate under strict confidentiality agreements and receive regular training on data protection.
5 Sharing Information with Third Parties
lb444 does not sell your personal information. However, we may share necessary information with third parties in the following limited circumstances:
5.1 Payment Service Providers
Information required to process transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant provider. This sharing is solely for the purpose of completing transactions and is governed by the terms of the respective services.
5.2 Technology & Service Partners
Information is shared with game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, and others) and technology partners who support platform operations, only to the extent necessary to provide services. These partners are contractually bound to uphold standards equivalent to our privacy policy.
5.3 Legal Obligations
We may be required to disclose your information to comply with court orders, government directives, or applicable law. In such cases, we will make every effort to notify you, unless legally prohibited from doing so.
5.4 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. In such cases, the new controlling party will be bound by this Privacy Policy.
6 Cookies & Tracking Technologies
6.1 What Are Cookies
Cookies are small text files that your browser stores on your device. They help lb444 remember your preferences, manage sessions, and improve the user experience.
6.2 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure core platform functionality — the site cannot work without these.
- Functional Cookies: Used for your language preferences, account settings, and personalized experience.
- Analytical Cookies: Used to understand how different parts of the site are used — this information is analyzed in aggregate and does not identify any individual.
- Security Cookies: Used to detect and prevent fraud and unauthorized access.
6.3 Managing Cookies
You can manage cookies through your browser settings — you can accept, reject, or delete existing cookies. Keep in mind that disabling essential cookies may limit the functionality of the lb444 platform.
7 Your Rights
As an lb444 user, you have the following rights over your own information. To exercise these rights, contact our support team:
- Right of Access: The right to view and receive a copy of the information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
- Right to Restrict Processing: The right to request that the processing of your information be restricted in certain circumstances.
- Right to Portability: The right to receive your information in a structured, commonly used, and machine-readable format.
- Right to Object: The right to object to the processing of your information for specific purposes.
After receiving a request to exercise the above rights, we will respond appropriately within a reasonable time. In some cases, full compliance may not be possible due to legal obligations — in such cases, we will explain why.
8 Privacy of Minors
lb444's services are exclusively for adults. Only those aged 21 or above may register and use our platform.
We do not knowingly collect any information from individuals under the age of 21. Age is verified during the registration process, and if we become aware that any user is under 21, the relevant account will be closed immediately and the collected information will be deleted.
If you suspect that a minor has registered on our platform, please notify our support team immediately.
9 Policy Changes
lb444 may update this privacy policy from time to time as needed. This policy may change due to service improvements, legal changes, or regulatory requirements.
For significant changes, we will notify you through your registered contact method (such as a live chat message or in-platform notification). Continued use of our services after any changes will be considered your acceptance of the updated policy.
The "Last Updated" date shown at the top of this page always indicates the date of the current version of the policy. We recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact the lb444 support team. We provide support in Bengali and English 24/7.
Privacy-related requests are processed as quickly as possible after receipt. Thank you for using our services, and lb444 is always committed to protecting your information.